ARMOR® Protects Your Calls Across the Entire Outbound Call Ecosystem

The ARMOR® number test places real calls to actual human subscribers across major carriers and locations, delivering a true picture of how your calls appear in the wild. It detects CNAM (Caller Name) display issues, spam flags, and other call labeling problems that could hurt your performance.

Unlike tools that rely on bots or simulations, ARMOR® provides location-specific, carrier-specific results for the most accurate and actionable analysis available.

Calling a friend or colleague is a common move—but it’s flawed. Labels like “Spam Likely,” “Scam Likely,” and “Telemarketer” are carrier-specific, and can vary by location, device, and more, so just because your number looks clean on one phone doesn’t mean it’s clear everywhere.

In short, calling a friend is neither reliable nor scalable. That’s why we run controlled tests using real human subscribers across multiple carriers and geographies, giving you accurate, repeatable insights into how your calls are actually received—at scale.

Carrier algorithms are unique—so just because your number looks clean on one network doesn’t mean you’re in the clear on another. Labels can vary widely across carriers based on their own algorithms, data sources, and regional factors.

Not only does testing across multiple carriers help you identify whether a flag is isolated or widespread—it provides you with a clearer path to carrier-specific remediation.

Spam/scam labels vary by location as well. A number might be flagged in one city and clean in another, depending on local data, regional spam trends, and how individual carriers handle labeling. Testing across multiple locations—or into specific markets you're targeting (coming soon)—is one of the most diligent steps you can take to maximize your reach and protect your outbound performance.

Additionally, ARMOR® data’s state-by-state analytics help you track answer rates across regions—so you can invest in high-performing markets, avoid underperforming ones, and make smarter, location-based dialing decisions.

If your number is being flagged as spam, your answer rate will decline—full stop. This is visibility you can’t afford not to have. Running an ARMOR® test places real calls to actual human subscribers across major carriers, so you can see exactly how your number appears to recipients before you start dialing.

This helps you:

• Identify and address issues—like spam flags or CNAM inconsistencies—before they impact performance
• Adjust strategy or number usage prior to calling
• Reduce missed connections and improve your call-to-conversation rate
• Protect key metrics by maintaining a trusted, consistent caller ID presence

It’s a fast, low-friction way to uncover problems that often go unnoticed—and make informed decisions to improve call outcomes.

The ARMOR® service delivers end-to-end protection to help strengthen your number reputation, ensure long-term performance, and avoid the pitfalls of constant number replacement.

As part of that, we:

• Register your numbers directly with the carriers to promote long-term trust and
• Support CNAM registration efforts and help verify display and follow up with carriers if inconsistencies arise
• Perform ongoing tests using actual human subscribers to detect spam flags, spoofing, and deliverability issues across major carriers and locations
• Continuously monitor your numbers to surface new or emerging threats
• Proactively remediate issues on your behalf, including outreach to carriers where needed
• Deliver analytics that highlight calling behaviors—both positive and negative—to inform strategic dialing decisions
• Provide third-party reporting and guidance that support compliance and risk management efforts

This comprehensive approach gives your team the data and tools needed to maintain a strong caller reputation and drive consistent call outcomes.